Says to call durning normal opening hours but does not clarify what they are, just cut me off. - Select this to show/hide the search box, menu - reveals log in & registration links for Internet Banking, - Select this link to expand/collapse product menu choices, Yes, I would like to take part in the website survey. @AskNationwide there's definitely been some kind of change recently in internet banking. @AskNationwide admits its debit cards are being declined. Are your systems down? Please contact me. Are you aware of any issues? @AskNationwide has there been an issue with the banking app today? Nationwide’s relationship with Axos Bank gives Nationwide members access to Axos Bank’s banking products and services. @jacqui09_jones Please advise. No Saturday service????? Hi :) is the app down? Business News. @AskNationwide Good morning - I cannot access my accounts in the app, it says there's a problem? He has tried to register many times but your system says it doesn't work. Nationwide adds that direct debits and standing orders have all been processed normally, and you can still use cards online and in shops, use internet banking, and withdraw cash at ATMs. Alternatively, you can send us a secure message through the Internet Bank: Log in to the Internet Bank. @AskNationwide my app is not showing what is available in my accounts. Can you not see a pending payment then? @GannonMarina @AskNationwide having issues with both of my cards being declined. "Throughout this period customers could still access their accounts via the Internet Bank and use their cards in … While you two are sitting on your bums talking about movies and corn-based snacks, my ISA interest rate has dropped to 0.01%. @dazworthing @Danboy360 To me I’m a customer of Nationwide Building Society, no matter if your service is managed by third, forth or fifth party. The app isn’t working. I can’t see some of my account information ? downdetector.co.uk, On the No way to contact anyone to deal with queries. Help please! Why do banks not open at the weekend anymore? @AskNationwide I am trying to find out about the interest that was paid to my Isa in 2019/20. Then "We're Sorry. Thanks for that!! @AskNationwide My debit card has been declined twice today. @pinkdolly67 @MJJDC84 Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. Start a claim, check your status, and get more information. I have deleted the app and reinstalled 3 times still having the same problem. Payments have been taken twice from hundreds of thousands of Nationwide accounts, while technical problems have hit NatWest's online banking. @AskNationwide morning. Currently on hold to customee services and stranded on my drive home as I can't get any fuel for my car! @SarahNic3324 When checking on down detector there seems to be quite a few reports of this (100+), @SLGodz01 The website won’t load on any device. @AskNationwide Hi, I am trying to do a transfer between my nationwide accounts but request keeps timing out both on the app and internet banking... is there an issue at the moment? @AskNationwide unable to view or amend standing orders...is the app down or degraded today? @AskNationwide hi I am seeing a bug on my online banking app the problem is that there is a pending transaction that's showing on my account that had cleared all ready but is now showing up as if nothing happened and its charged me again for the same purchase any help would be ? @AskNationwide My ISA matured in December. @SatSandhu @Leaseanddesist @RobertJenrick @A2DominionGroup @LloydsBank @AskNationwide Thankyou for the information. Click on 'My messages' at the top of the page. How do I get a refund, i used my nationwide debit card to purchase the item. @NeilBar21191535 Defeats the object of having a BASIC account in the first place. @AskNationwide You seem to have an issue with displaying Credit Card transactions currently via the Nationwide App. Any news? @MajorGibberish We always try to keep any disruption to a minimum – more information about digital services. @AskNationwide is there a problem with the app, currently not letting me log in, @paul70572975 @AskNationwide hey card declined 4 times with pin and contact less but could withdraw, are you having issues? I hope you understand what I mean. Nationwide adds that direct debits and standing orders have all been processed normally, and you can still use cards online and in shops, use internet banking… I have online banking with other banks which are fine - but Nationwide online banking is a total nightmare. Used it this morning but now its asking me to register for Internet banking before I can use it. Appalling. @AskNationwide morning! It’s about when the nationwide credit card customer service don’t know their job properly, absolutely unprofessional. @AskNationwide my app is not showing what is available in my accounts. Nationwide customers find online front door shut . @AskNationwide is your service still down? @AskNationwide Is The Banking App Down Because It's saying balance not available and also can't check my statement, @RozieLynch1 Nationwide customers were left fuming today they were unable to access their online and mobile banking services. @AskNationwide No I didn't. i’ve been waiting ages for someone to answer and had no luck. Cards have been declined in different places this afternoon despite sufficient funds being available. Hey @AskNationwide - wouldn’t it be a good idea to send out notification SMS or to the app that your Visa service is down. @KELLYBEAR_ @AskNationwide hey card declined 4 times with pin and contact less but could withdraw, are you having issues? I have sent messages and tried to call but with no luck. Is there an issue? If you want to reciprocate and support your customers, delay the huge hike in overdraft fees whilst many are struggling!! Can you help with this, @AskNationwide are your online/banking app systems down I can't get any info - both on line and the app say you can not currently display my account although the service status on the web say they should be fine no disruption. Our website survey opens in a newwindow for you to complete once you'vefinished what you wanted to do. Probably the server is overloaded, down or unreachable because of a network problem, outage … I can’t see some of my account information ? Any idea when problem will be resolved? @SirLarneFeckner @Formally_Gill A spokeperson told Daily Star Online: “For a short time this morning some customers experienced intermittent issues access our Mobile Banking App. Is this to coerce working people online whilst still being able to service retirees with cash? @benjamineverest NATIONWIDE's online banking is down for some customers but there is a way around it. @AskNationwide. @AskNationwide website states services are ok but my online banking states services are down. Massive thanks to Lauren @AskNationwide mobile phone insurance section. @AskNationwide Right, ok. No I don’t have internet bank for Nationwide. Today’s problems overshadowed Nationwide reporting a 79% increase in customers switching their current accounts to them since the launch of the new seven-day switch process last week. Internet banking is supported both through the website as well as mobile apps for smartphones such as the iPhone and Android phones. Not clear how widespread problem is... @AskNationwide why are my bank cards not working using contacless or chip & pin yet will work on samsung pay! @geoffh33 Building society customers trying to log onto accounts said they had 'disappeared' It's happened twice in two weeks and there's no problem? @ukandrewtaylor Nationwide UK customers have been unable to see payments on their online banking systems since this morning, in the latest in a string of digital glitches at the bank. @AskNationwide my uncle has received a phone call from ur customer service asking him to complete a survey about a visit to branch yesterday they asked him to confirm his name and the branch he visited no other personal details and questions rating between 1-5. @AskNationwide hi there, can I down load bank account statements from my mobile app? Nationwide Building Society customers looking to check their accounts or peruse mortgage rates via its online front door were left frustrated today as its website's front page told them it was, er, too busy. @AskNationwide I'm having app issues and I've Dm'd you can you please respond. @Carolin84622144 @reggymourinho @Sk26Princess @AskNationwide hey, I’m unable to access your page on lifestyle services group to check the status of a claim. Traditional Banking Habits. @AskNationwide hi I am seeing a bug on my online banking app the problem is that there is a pending transaction that's showing on my account that had cleared all ready but is now showing up as if nothing happened and its charged me again for the same purchase any help would be ? (Your ISA rate - 0.01% - SNOW JOKE! @AskNationwide hey there Im having an issue with my card because I wrote the wrong pin into the atm machine and I can't seem to get through to nationwide, could you please help me? Nationwide’s relationship with Axos Bank gives Nationwide members access to Axos Bank’s banking products and services. I only hold an ISA with you; will I still be able to get access? See the latest issues, comments and screenshots from users around the globe. Problem is now solved after using the chat to log a fault, @CaitlinDoyle98 @MadsLeigh1994 Nationwide is not responsible for the content of external websites. Tried to use my card in 2 supermarkets earlier and had payments declined... @markkinga Booming homes market sees Nationwide profits surge to £332m. Have noticed that others with nationwide accounts have had same issue. I can login but should have received some money into my account by 4pm. I'm continually being logged out due to "technical problems" - Usually when setting up a new payment. @empaige98x Thanks. Thanks @AskNationwide Thanks to your ‘banking glitch’ last Thursday 14th Jan’21 I am now £100 overdrawn on my BASIC ACCOUNT now putting me at into financial struggle as I am unable to work due to several severe disabilities ? I give up with @AskNationwide - apparently no problem with their systems, it just take 7 working days to receive a refund when my partner had a similar refund on the same day & company and received it four hours later. @AskNationwide I'm finding it harder to withdraw my money, Nationwide! And when will it be fixed? @AskNationwide It's The Banking App Down Because It's saying balance not available, @michaelaw3600 Please advise ? @AskNationwide your service status shows everything working as fine but when logging into the app none of my accounts are available. Is it just my services are down? Is there a problem with your online banking at the moment? 25 mins on phone, still no one to help .... on-line service equally useless. Extremely frustrating morning on the phone with someone who clearly had no intention of helping. @AskNationwide I can’t see what can be done considering those purchases were mine through Amazon and Nationwide will just blame the ‘banking glitch’. If you have a solution, please post a fix or workaround. Find out why we use cookies and how to manage your settings. @notaspaceship Can you not see a pending payment then? @AskNationwide trying to set up online banking for a HTB ISA. Every time I called I have a-. @Malfunctionin14 Nationwide’s relationship with gives Nationwide members access to ’s banking products and services. @mafree54 @AskNationwide unable to view or amend standing orders...is the app down or degraded today? We have tried pinging Nationwide website using our server and the website returned the above results. Lovely, friendly, helpful. I only hold an ISA with you; will I still be able to get access? @AskNationwide Good morning - I cannot access my accounts in the app, it says there's a problem? @AskNationwide Thank you but i had already used the card fine today so it must be an issue with the @marksandspencer website. @street1968 @HalifaxBank @DaddyPudding85 @AskNationwide are you able to provide support with this type of issue please? @ImpishMeUK I was notified last evening that everything was back to normal but the same store told me they had had two other nationwide customers’ cards declined this morning. @scotelephantuk Open Banking, a system allowing customers to … Does anyone else have a problem with the Nationwide app. @Lemony_7 OK but the fact I could be "Librarian Matthews-Williams" but not "Mx Matthews-Williams" is a little ridiculous, don't you agree @AskNationwide? Follow the on-screen instructions. @musicmanleeds @Violet17886379 @Evergladeshotel @BallerSocial @AskNationwide I'm having same issue and they have removed their website have you got it sorted? @FaerieCorpsey Nationwide also has a "service availability" page - which lets you know about planned maintenance or disruptions to online banking services, Nationwide's App, … And Service availability.. which takes be to a web page saying the service is fine, @AskNationwide is there still issues regarding cards being declined? It's happened twice in two weeks and there's no problem? On this page you will find information about any planned maintenance or disruption(s) to our digital services. @AskNationwide My ISA matured in December. @AskNationwide any issues with your app this morning? Here are some of the top issues and challenges in the online banking sector that marketers need to be aware of: 1. Nationwide said it was aware of the issue and teams were investigating the problem as a “high priority”, and by about 9.15am yesterday the problems appeared to have been resolved. Clients can review their account balances and transactions and deposit checks through online banking and mobile banking apps for iPhone, iPad and Android devices. Is this u or scam? @AskNationwide is there an issue with card payments ? Customers of Nationwide were unable to access account information after computer problems struck at the building society on Tuesday. website @AskNationwide Are you sure its just debit cards as im trying to make a purchase on @marksandspencer and the site falls over using both credit card or debit card or does @marksandspencer website have an issue? @AskNationwide hi there is a fee pending in my acc from Morrison’s. @ChefGarethS Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products. @AskNationwide is there a problem with the app, currently not letting me log in, @AskNationwide It’s a shame your appreciated positive attitude has not been the same experience in dealing with your travel insurance company you offer . Great service! Nationwide has been forced to apologise to its customers, telling them it was "really sorry" for any inconvenience caused. @AskNationwide Banking app not working. @AskNationwide - professional response. Just woke up and tried it again and is tells me I need to register for Internet banking before I can use the app. I can login but should have received some money into my account by 4pm. @Little_slk Which just cycles through the pieces again. i’ve been waiting ages for someone to answer and had no luck. @AskNationwide Hi, still unable to access mobile or internet banking. Thank you. Lovely, friendly, helpful. @AskNationwide hi my card keeps getting rejected in-store at the co-op, although it works in other shops, but co-op does not seem to have an issue with other cards ? @AskNationwide My debit card has been declined twice today. @AskNationwide hi Nationwide do you have a problem with cards? @AskNationwide what time does your customer service phone line stop answering calls at? Keeps timing out when trying to send money between accounts :/. @AskNationwide Hi Jordan, I've tried to use the card reader but now it is saying I need to re register for online banking? @AskNationwide the app currently says it is unable to show my account balance for my flex account. For more information, please don't hesitate to email Axos Bank at [email protected] or call at 1-855-232-2967 . How do I get a refund, i used my nationwide debit card to purchase the item. I have looked on the website. @AskNationwide I can’t see what can be done considering those purchases were mine through Amazon and Nationwide will just blame the ‘banking glitch’. Terrible experience, and had to have an Ombudsman who ruled in our favour to try to resolve the issues which is still ongoing, @bevketley @bennydordy I just had both mine declined, very embarrassing. Shocking neglect of your customers leaving them at tills unable to pay. @AskNationwide issue with the app? Unfortunately your extremely unhelpful member of staff never explained that we could access them through internet banking, and never offered to send us one out. According to Downdetector, Nationwide customers have been reporting problems with internet banking since 8.37am this morning (July 24), following a day of reduced service on July 23. Shocking neglect of your customers leaving them at tills unable to pay. Via My Isa isn’t viewable on my internet banking so can’t find it myself. @AskNationwide With the problems with debit cards, can I still use my credit card without any issues? @HoskingTheTimes This is adding to the significant stress I have already been caused. Join in the conversation by commenting on reports, or add a new outage report. @AskNationwide Trying to make a transfer between accounts but it is not working. No response from customer service don ’ t see some of the page any idea if this will resolve should. 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