During the traumatic event at the TDS Headquarters, despite the severity of the event services were resumed as normal almost immediately. TDS Custodial is the hassle-free way to protect your deposit. Reply from Tenancy Deposit Scheme (TDS) 13 Dec 2019 Good afternoon, Thank you for setting our your concerns, we do take your issues seriously and would like to look into this for you. Related Pages See All. Housing Act 2004 (as amended). We offer both an insured and custodial scheme. Most privately rented residential properties use assured shorthold tenancies. Tell us how much of the deposit each party should receive. Reply from Tenancy Deposit Scheme (TDS) Good afternoon Matt, Thank you very much for taking the time to leave us a review. I would highly recommend them to everyone. It’s completely free to use as we look after the deposit for the duration of the tenancy. To protect a deposit with TDS, the landlord or agent needs to: l belong to the scheme; l register the deposit on the TDS tenancy database; TDS Custodial is designed to ensure that tenancy deposits are securely held and protected throughout the tenancy, and that any disputes about their return are resolved quickly, cheaply and fairly. To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. I’ve used the TDS for all my tenancies since protecting deposits with an independent organisation became law. With both Custodial and Insured options, we have your deposits covered. Other schemes will not offer the same level of protection for either landlords or tenants. Pay a small fee (Insured) or pass the deposit to us for free (Custodial). You need to login and submit your request or response and give us your bank details. The third party administers the repayment at the end of the tenancy. We offer both insured and custodial deposit protection and provide fair adjudication for disputes relating to the deposits we protect. Within these three approved schemes, there are two types of scheme: custodial and insurance. The presenters understand the issues that arise when handling deposits and communicate the information in a professional and knowledgeable manner. We offer an insured or a custodial protection service. This will include how to confidently understand which deposit issues may already be resolved and what kinds of evidence you can prepare to save time and be more efficient should there be a dispute at the end of the tenancy. 1.1 TDS Custodial is a custodial tenancy deposit protection scheme authorised by the government. Become a member and ‘Register a Deposit’ in just a few minutes. Always time well spent. Tenancy deposit protection applies to money received by a landlord or agent that is meant to be held as security in case a tenant does not comply with their obligations. Friendly, approachable, informative and innovative- everything an agent could hope & wish for. We provide outstanding service for our members and customers. Scheme authorised by If the other party agrees with the request we will repay the deposit. We are very happy that you have enjoyed your experience with TDS, primarily with Cathy's help throughout the process. We are a not-for-profit company authorised by the Department for Communities to operate custodial and insurance based tenancy deposit protection schemes in Northern Ireland. Become a TDS Northern Ireland member! Tell us how much of the deposit each party should receive. If there is a dispute over how much should be returned, we provide a free dispute resolution service. I always find the TDS webinars interesting and informative. After researching the schemes available, I decided to use the TDS and have been very happy with the service and professionalism. With our custodial scheme, you pay the deposit to us and we protect the money for free. We are an award-winning Belfast based service, protecting deposits on private tenancies and resolving disputes over their return. Both our insured scheme and custodial schemes have their own benefits. Development to operate a tenancy deposit scheme in Northern Ireland. Tenancy Deposit Scheme is a lifeline to tenants, and I am grateful for it. We offer both insured and custodial schemes. Keep up the good work. When the tenancy ends, we handle the repayment to the tenant. Press Release: The RLA and TDS Launch Free Tenancy Deposit Option: DepositGuard Custodial . Protecting tenancy deposits – we will: • lodge and protect tenancy deposits registered on the TDS tenancy database, in accordance with our published procedures; • confirm when a deposit is protected with our scheme; • send the appropriate notices to landlord, tenant and agent when a Member leaves our scheme and when a deposit is no longer We are very happy that you have enjoyed your experience with TDS. NRLA members can access our discounted insured scheme, DepositGuard. As well as the peace of mind of having such a professional organisation to act as an intermediary in any end of tenancy dispute, the TDS web site provides a wealth of information, case studies and legal precedents to guide landlords through the tricky decision-making process. Having a secure tenancy deposit scheme (TDS) and the collection of the deposit being managed in the right way, you secure yourself against damage to the property. TDS is the longest running tenancy deposit protection scheme in the UK. You will have a reference number in the format 7sgjw2 if your deposit is protected with our Insured scheme. Tenancy Deposit Protection (TDP) was first introduced in 2004 as part of the Housing Act. There are three government-backed deposit protection schemes: Deposit Protection Service (DPS), MyDeposits and Tenancy Deposit Scheme (TDS). TDS are a critical partner in delivering our award-winning lettings services and give us and our consumers incredible support. We also provide impartial adjudication for when a dispute arises relating to a tenancy deposit we hold. If a landlord does take a deposit for an Assured Shorthold Tenancy agreement, as of 6th April 2007, the landlord MUST put the deposit in a government-backed tenancy deposit scheme. TDS – Which Scheme? 7 talking about this. © 2021 The Dispute Service Limited, All Rights Reserved. Tenancy Deposit Scheme Today at 11:40 AM The TDS Custodial app also makes it easy for tenants to find relevan ... t advice and easy-to-understand guides on deposit deductions. Whether I just need general advice or I need assistance logging a dispute they have always been helpful. If your landlord or agent holds your deposit, it may be protected with our Insured scheme. You can find our Insured scheme here. We invest our surpluses into improving our multi-award-winning service. We have recently moved to TDS from another scheme and the process has been smooth and Debbie and the staff have been brilliant with the transition period. In the custodial scheme, your deposit will not be repaid automatically, even if your landlord has told us there are no deductions. Are you frustrated waiting to get through to your current deposit protection scheme? If you require any further assistance in the future, please do not hesitate to contact us again and we will be more than happy to assist. They operate with insurance-based protection, allowing money to be kept by the landlord or estate agent in return of a fee to cover administration costs. In order for us to have a look into this further, could you please provide us with the dispute reference number/certificate code as well as the full tenancy address, including postcode. Guides are free for all TDS members and TDS Academy Courses are discounted for TDS members. Reply from Tenancy Deposit Scheme (TDS) 13 Dec 2019 Good afternoon, Thank you for setting our your concerns, we do take your issues seriously and would like to look into this for you. Staff were in touch with updates and business as usual. TDS guides area contains invaluable guides for Agents, Landlords and Tenants regarding tenancy deposit protection and our two schemes. They must also inform the tenant which scheme has been used within 30 days of receiving the deposit. If TDS holds your deposit it is protected using our custodial scheme and the following information will apply. You choose between Insured Protection (you hold the deposit) and Custodial Protection (we hold the deposit). Reply from Tenancy Deposit Scheme (TDS) Good morning Rishi, Thank you very much for taking the time to leave us a review, and leaving your kind words about our service. We will notify the other party of your request and invite them to respond. Making Tenancy Deposit Protection Easy! I also used the guides to manage landlords expectations, thank you! Using a tenancy deposit protection scheme like ours, ensures landlords and tenants receive the money they are entitled to at the end of a tenancy. Become a TDS Custodial member! If there is a dispute over the amount to be returned, the tenancy deposit protection scheme holding the deposit will provide a dispute resolution service. TDS is the only tenancy deposit protection scheme with an office in Wales. If you have a private tenancy and have paid a deposit to your landlord (or agent), by law it must be protected in a government approved scheme. The schemes offer a faster, cheaper and fairer way of settling any disputes over the return of deposits. December 18, 2020. All landlords and letting agents are able to use the custodial scheme. TDS is a not-for-profit organisation which provides a government approved tenancy deposit protection scheme for England and Wales. At TDS we value your time, because we know time is money. Go to the deposit summary and click 'Request repayment of deposit.' Well done and a HUGE thank you for your continued service. TDS is the longest running provider of deposit protection. Tenancy deposit protection schemes provide tenants with added security and peace of mind. The choice of scheme is entirely up to you. When the tenancy comes to an end, you handle the repayment. I will forward your kind comments over to Cathy accordingly. The main failings are the difficulty to submit evidence, the poor decisions by the adjudicators, the ignoring of photographic evidence, the mistakes by the adjudicators in working out unpaid rent (I had to complain to get the correct amount), the DPS losing evidence and not acknowledging they had received recorded post days after receipt. I have had occasion to use the deductions template twice, since the excellent course I attended with you in Birmingham, and both times successfully managed to avoid dispute. The deposit protection process is the same as when registering with My Deposits. To help resolve disputes about deposits. Tenancy Deposit Scheme (TDS) is a government-approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect. Tenancy Deposit Scheme is a government-approved, award-winning tenancy deposit protection service. With our custodial scheme, you pay the deposit to us and we protect the money for free. We also provide impartial adjudication for when a dispute arises relating to a tenancy deposit we hold. In 2007, the government introduced legislation requiring all assured shorthold tenancy deposits to be protected in a scheme like ours. To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. Tenancy Deposit Scheme. The Dispute Service is only not for profit deposit protection scheme. Very happy with the service received so far. Provide your tenant with the prescribed information and deposit protection certificate. The system is easy to use and if we ever need assistance our requests are dealt with promptly. I have used TDS since it’s inception and still find it the best of the deposit providers. The deposit legislation applies to all residential properties let on an assured shorthold tenancy after 6th of April 2007. Landlords can choose which scheme they wish to use to safeguard each deposit. The Tenancy Deposit Scheme (TDS) is run by The Dispute Service Ltd. We are very happy that you have enjoyed your experience with TDS. I commend the attitudes and commitment of the staff and appreciate they were on hand to continue with their services even though they were going through a very rough time themselves. A great company to associate with, understanding of our business and the ever changing market. As well as safeguarding money, the schemes offer independent adjudication in the event of any dispute. © 2021 The Dispute Service Limited, All Rights Reserved. We protect your tenancy deposits, with the reassurance that disputes arising at the end of the tenancy will be resolved quickly, fairly and for free. TDS – Which Scheme? Check if your deposit is protected by the TDS. It is also the cheapest pay-as-you-go insured tenancy deposit protection scheme in England and Wales*. TDS - Tenancy Deposit Scheme | 3,295 followers on LinkedIn. TDS (confusingly standing both for The Dispute Service and Tenancy Deposit Scheme) charge agents an annual flat fee which varies depending on the organisation regulating the agent and the number of tenancies registered at a specific date in the year. TDS Northern Ireland is a wholly owned subsidiary of The Dispute Service Ltd, which operates the Tenancy Deposit Scheme in England and Wales and is a key partner providing services to the SafeDeposits Scotland consortium, which operates the largest tenancy deposit protection scheme in Scotland. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. The TDS Academy delivers expert guidance on the lifecycle of a deposit, from registration, repayment, through to the alternative dispute registration process. Tenancy deposit schemes are in place to protect both the tenant and the landlord. You pay a small fee to protect each deposit and you keep the deposit during the tenancy and any interest accrued. There are three government-backed deposit protection schemes: Deposit Protection Service (DPS), MyDeposits and Tenancy Deposit Scheme (TDS). As we do not know when a tenancy will end, we will not send you a reminder about this. We provide tenancy deposit protection for Agents and Landlords. Tenancy Deposit Scheme ( TDS) provides award-winning tenancy deposit protection for letting agents and landlords. Tel: 0300 037 1001, TDS Custodial is a company registered in England and Wales with number 4851694 Registered Office Address: West Wing, First Floor, The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 7TG We provide tenancy deposit protection for Agents and Landlords. 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